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SMS Terms

Terms and conditions for text messaging with Equal Justice Center, including how to opt in, get help, and unsubscribe.

These SMS Terms and Conditions govern text messages between you and Equal Justice Center ("EJC"). By opting in, you agree to these terms.

Program description

Equal Justice Center staff and law clinic teams use text messaging to communicate with clients and people we are helping about their cases. Conversations are one to one and may be started by EJC staff or by you. We may send appointment confirmations and reminders, requests for information, and updates about your case, and you may send us photos or documents. We do not send marketing messages.

How to opt in

You can opt in to receive text updates from EJC in either of these ways:

  1. Sign up on our Text Sign-Up page: https://www.equaljusticecenter.org/sms.html
  2. Provide your mobile number and verbal or written consent to an EJC representative.

After you opt in, you will receive a confirmation message: "Equal Justice Center: You are subscribed to texts from EJC. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."

Message frequency and cost

Message frequency varies based on your case. Message and data rates may apply according to your mobile carrier plan. EJC does not charge for the messages themselves.

How to get help

Reply HELP to any message, or call us at (512) 474-0007.

How to opt out

Reply STOP to any message to unsubscribe. You will receive a confirmation and will not receive further messages unless you opt in again. You can resubscribe at any time by replying START.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for full details: https://www.equaljusticecenter.org/privacy_policy.html

Carriers

Carriers are not liable for delayed or undelivered messages.

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